An impressive number needs a clear explanation. A report is most useful when it tells an agency or brand what happened, how the figures were counted and how they relate to the original objective.

Separate activity from people

One guest can create more than one photo or video. Capture totals show the amount of content created; they should not automatically be presented as the number of individual participants. Similarly, registrations may contain repeat entries. Label each measure and explain any deduplication.

Keep registration and marketing opt-in distinct

Completing a registration and choosing to receive marketing are different actions. Report them separately. If you show an opt-in rate, state the denominator: for example, unique opt-ins divided by unique registrations within the same reporting period.

Do not treat every download as a social share

A download tells you someone accessed a piece of content. It does not prove that they posted it publicly. Verified public posts can be reported separately, with the observation period and any gaps in available platform data made clear.

The same care applies to reach. Adding together creator follower counts does not show how many people saw a campaign. Estimates should be labelled as estimates and kept separate from directly observed activity.

Match the reporting window to the activation

Use an agreed start and end date, note whether the report is interim or final, and keep test activity out of the event totals where it can be identified. This makes comparisons between days or activations more meaningful.

Return to the brief

If the aim was generating content, look at captures and the delivery. If it was audience feedback, examine completed responses. If the goal was sales, capture and sign-up totals alone cannot demonstrate the revenue result: that requires additional attribution data.

We plan the reporting around the brief so the experience can collect the measures that matter from the start.

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